Title: Executive – BigTech
Location: NCR, Hyderabad, Bangalore
Experience: 2+ years’ experience in Operations, Client relationship, TechForGood (T4G) & Social Media Marketing
Reports to: BigTech - Lead

Skills /Knowledge

  • Strong communication skills visible in writing, conversation and presentations
  • Good writing experience along with presentation skills
  • Good knowledge of Social Media & Marketing & Communication
  • Secondary research for information on NGO community
  • Excellent interpersonal skills, including the ability to quickly build rapport with both customers and teams
  • Demonstrated ability to build and maintain strong networks.
  • Self-confidence combined with openness to learning and applying new skills and concepts
  • Analytical approach to work and attention to detail and accuracy.
  • Prior experience in handling order processing, escalation & client relationship management
  • Ability to multi-task between operations, social media marketing & client relationship

Key Responsibilities

  • Manage relationships with BigTech stakeholders across all the regions
  • Process BigTech order bookings, queries & escalations, monitor and executive day to day activities.
  • Identifying operation related issue to maximize efficiency in terms of time, cost and resources.
  • Manage and deliver the organization Tech for Good(T4G) initiatives.
  • Drive business development for Tech for Good(T4G) initiatives.
  • Report accurate revenue numbers on weekly/monthly/quarterly basis. As and when required involving monthly cadence calls, presentations and project plan reviews
  • Proactive in identifying the issues and highlighting them to the management
  • Review the BigTech outreach plan and provide support in the execution of the plan
  • Contributing to staff capacity building initiatives for TechForGood
  • Adheres strictly to compliance and operational risk controls in accordance with organisation and ensure adherence to regulatory compliances and timely report submissions

Other Remarks

  • Salary as per experience and organisations norms

Apply here: [email protected]

Nasscom Foundation is an equal opportunity & diversity sensitive employer and women, person with disability, LGBTQIA+ are especially encouraged to apply.

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