The government's national e-governance program that stresses on the need for IT skilled government officers and the role that technology can play to facilitate the day to day activities of NGOs that support government’s developmental work, have created a need for training in IT skills. Although millions of NGOs are operational in India, only a few thousands use ICTs while only a few hundreds, in their development programs.
The use of ICTs by NGOs and government officials can be enhanced not only with improved access, but also with concerted efforts to build a realization of its utility. Coupled with effective and targeted capacity building interventions, they can enhance their impact manifold by adopting ICT tools in their system structures, procedures, culture, strategies and decision-making.
Keeping in mind the huge gap in the total number of NGOs and local government officers in India and those who access and use ICTs, NASSCOM Foundation initiated the ConnectIT program to sensitize and conduct capacity building workshops for them.
There are demonstrated successes of ICT enabled skills development interventions that have helped in scaling-up organizational functions and enhanced their outreach and impact. Some of the well acknowledged benefits of the use of ICTs include: increased productivity; improved communication and collaboration and organized information. Worldwide, experiences have shown that ICT use is relevant and useful, even in highly traditional settings.